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Last Updated: August 2025
You must be at least 18 years old to use this platform.
You agree to provide accurate and complete information during registration and booking.
You are responsible for maintaining the confidentiality of your account login.
All bookings are subject to availability and confirmation by the host.
Payments are processed through approved third-party payment gateways (e.g. Stripe, PayPal, or Flutterwave).
Guests agree to pay the full booking amount, including any applicable taxes, fees, and commissions.
Hosts agree to the commission terms as outlined during onboarding.
Cancellation policies are set by individual hosts and will be visible during booking.
Refunds are processed according to the selected cancellation policy.
MySmilingStay is not liable for losses due to cancellations or host/guest misconduct.
Hosts must ensure listings are accurate, available, and maintained in good condition.
Hosts are responsible for complying with local laws, taxes, and tourism regulations.
Hosts agree not to post illegal, discriminatory, or misleading content.
Guests must treat host properties with respect and follow house rules.
Any damages caused during the stay may result in extra charges.
Guests are responsible for their own conduct and any accompanying individuals.
MySmilingStay acts solely as an intermediary platform.
We are not a party to the rental agreement between host and guest.
We are not liable for injury, theft, damage, or any disputes arising between users.
All content on the platform (including logo, brand name, and designs) belongs to MySmilingStay.
You may not copy, reproduce, or distribute content without written permission.
We reserve the right to suspend or terminate accounts that violate our policies.
Users may request account deletion by contacting support.
We reserve the right to modify these Terms at any time. Changes will be posted on the platform with an updated effective date.
These terms are governed by the laws of The Gambia.
Any disputes shall be resolved through the appropriate courts within The Gambia.
For questions or support, please contact us at:
📧 [Your Email]
📍 [Your Gambia Address or Business Location]